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Home > Customer Support Information > What are the shipping times and can I track my order?

What are the shipping times and can I track my order?

USA - Orders are shipped via UPS or US Postal Service and will be delivered within 2-3 working days.  You will receive an e-mail containing your tracking number as soon as the order has shipped.

UK – Orders are shipped via 1st Class Royal Mail and will be delivered within 1-2 working days.  Orders are not tracked, but if you have a delay in your delivery please check the parcel has not been delivered to a neighbour or local post office before contacting us.

Europe – Orders are shipped via courier and will be delivered within 2-3 working days.  Tracking numbers can be provided on request.

Canada – Orders are shipped via US Postal Service and will be delivered within 3-5 working days.  Tracking numbers can be provided on request.

Australia – Orders are shipped via TNT and will be delivered within 5-7 working days. Tracking numbers can be provided on request.